Patient navigators are becoming familiar faces in hospitals across the country. They are individuals with professional medical, legal, financial, or administrative experience who act as an advocate and liaison for patients as they maneuver through the often complex healthcare system. Patient navigator programs were first developed as a method to improve the patient experience and reduce barriers to quality medical care. Patient navigators have been widely adopted in breast imaging practices across the United States.
A group of breast imaging radiologists at the UC San Francisco Department of Radiology and Biomedical Imaging, the Cleveland Medical Center Department of Radiology and the Mayo Clinic Department of Radiology set out to assess the utilization of patient navigators at breast imaging facilities across the country. Amie Lee, MD, assistant professor of Clinical…
